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Guest Management

Additional features, such as guest tagging, dismissals, day notes, communication history, alerts, and internal staff messaging make day-to-day job functions easier.

Dynamic Maps Guest Tagging Referral TrackingGuest Messaging Guest Standing, VIPs and Dismissals Sticky Notes Communication History Wait Listing Booking History Transaction History Document Printing and Tracking Solicit Feedback

Booking

Click and drag functionality makes booking simple and fast. Click and drag to extend bookings too, or drag and drop bookings to anywhere on your booking grid.

Availability Searching Quick Click and Drag Booking Drag and Drop Change Booking Drag to Extend Booking Shadow Booking Arrival & Departure Info

Facility Management

Design email templates, and solicit feedback from your guests. Auto night audit takes care of day end reconciliations, like check outs, no shows, and room health updates.

Alert System Internal Messaging Day Notes Task Management Wifi Password Randomizer Multiple Currencies Peak and Off Seasons Multiple Facility Management Email Template Designer Auto Night Audit

Room Management

Peak and Off Peak Season Rate Management Bed Types and Amenities Allowed Guests, Rate Per Guest Bulk Update

Worklists

Work lists keep track of things that need your attention - like tasks, room health, payment collection, confirmations, wait list, or undelivered guest messages.

Task Management Guests Missing Data Overlapping Bookings Wait List Follow Up Overdue Payments Unhealthy Rooms Guest Messages Unconfirmed Guests Bookings in Out of Service Rooms Feedback Solicitor

Reports

Dashboards Charge Sources Payment Sources Uncollected Revenue Charges History Payments History Refunds History Voids History

Charges & Payments

Accept manual payments, or enjoy taking credit card payments securely through integration with Stripe.

Room and Purchase Taxes Down Payments Resort Fees Refunds Voids Payment Integration with Stripe

Room Health

Housekeeping Module Maintenance Module Staff Assignments Auto Update Room Health Status Set Out of Service Rooms (Off Market)

Time Saving Shortcuts

Sandman has a visual and intuitive interface. You won't spend a lot of time entering data or trying to figure out how to navigate. Hot keys make navigation quick.
Also try SnapText - quickly enter common text, phrases, or dynamically stamp your name and date into any note field using short codes.

SnapText Hotkeys Quick Guest, Room and Booking Searching Click to Dial

Staff Management

Role-based permissions mean that staff only see what they need to see to do their jobs...

Role-based Permissions Lock Accounts

 

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